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Aircraft / Industrial Engineering, Engineering · Full time · Temporary
6d ago
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Digital Technology & Innovation Division · Delivery and Innovation · Full-time
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Finance Division · Procurement and Supply Management Office · Full-time
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Digital Technology & Innovation Division · Portfolio and Strategy · Full-time
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People, Government & Corporate Affairs · Full-time
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Operations & Guest Experience · Network Operations · Full-time
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Finance Division · Financial Reporting & Control Office · Full-time
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Job Purpose Manage a central sales support unit/team, ensuring the highest quality of customer experience in all sales activities related to agencies, groups and general sales support. Deliver services within agreed SLAs through effective manpower planning and deployment in order to support the achievement of revenue targets. Monitor and continuously improve the sales support unit activities and procedures, and lead the team to achieve set targets. Plan and implement strategies to improve levels of self-service by agents for day-to-day queries. Commercial Performance & Business Analysis Coordinate Quarterly Business Reviews (QBRs) across KSA to support KSA corporate , ensuring timely preparation, analysis, presentation material, action plans and follow-up. Conduct regular reviews of Corporate, Trade and Agency account performance, highlighting revenue declines, market share losses, booking trends and required corrective actions. Analyse route, sector, point-of-sale, channel and customer segment performance to identify opportunities and risks. Monitor sales performance against targets and provide recommendations to improve commercial results. Develop and maintain commercial KPI dashboards and performance scorecards. Produce daily, weekly, monthly and quarterly business performance reports with actionable insights. Pricing & Revenue Support Coordinate pricing proposals, approvals and commercial business cases for Corporate, Trade and Agency opportunities across KSA. Conduct…
Emirates Engineering·via Emirates Group
Dubai, United Arab Emirates
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Job Purpose At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers ‘Fly Better’. Do you want to play a part in that journey and own technical products used by stakeholders and customers across the world? Join us in cosmopolitan Dubai as a Technical Product Manager and make your mark on the aviation world by taking our products to the next level ! The Technical Product Manager (TPM) will manage a diverse product landscape across the SkyCargo business domain. This role requires a strategic leader capable of balancing competing priorities, maintaining product health, and shaping the long-term roadmap across vertical (domain-specific) and horizontal (shared capability) needs. The TPM will serve as the bridge between business stakeholders and technical delivery teams, ensuring that product direction aligns with organisational goals, regulatory requirements, and evolving business processes. You will own the end-to-end product lifecycle, drive value delivery through Agile practices, and support cross-functional teams in achieving consistent and impactful outcomes. In this role, you will: Collaborate with TPOs (technical product owners), peer groups, vendors, and other IT stakeholder groups to deliver ongoing and future Program Increment Planning (PIs), utilising business value, assessing available capacity, and effectively sequencing and prioritising backlogs. Lead a team of TPOs through…
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Job Purpose At Emirates, we believe in connecting the world, to and through our global hub in Dubai, and in constantly innovating to ensure our customers 'Fly Better'. Emirates Group IT thrives on the dynamic nature of technology. Being pioneers in aviation innovation, we're always at the forefront, pushing boundaries. We're on the lookout for exceptional IT professionals to fortify our position as leaders in the industry. Embark on a journey with the world's largest international airline and become a vital part of our cutting-edge information and technology team as Senior Technical Engineer - Data Centre Facilities. As a Senior Technical Engineer - DataCentre Facilities , you will design, develop, and deliver robust, high-quality IT data solutions that align with business needs and corporate standards. The role will serve as a technical expert and consultant within the technology area, providing guidance to Emirates Group IT (EGIT) teams and ensuring the successful delivery of assigned work packages. By bridging the gap between business requirements and technical implementation, the role will drive innovation, foster high-performing technical teams, and support the adoption of new technologies. This position is critical to ensuring that developed solutions meet service-level expectations in terms of availability, capacity, performance, security, and reliability while adhering to enterprise development standards and methodologies. In this role, you will: Provide expert…
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Job Purpose At Emirates Group, we connect the world through our global hub in Dubai, ensuring our customers always Fly Better . As one of the most recognised and admired brands globally, we’re driven by innovation, ambition, and excellence. Join a dynamic, fast-paced team where your ideas and relationship-building skills will directly shape employee experience across our global workforce. Chez Emirates Group, nous connectons le monde grâce à notre hub mondial de Dubaï, afin d’offrir à nos clients une expérience de voyage toujours meilleure. Comptant parmi les marques les plus reconnues et admirées au monde, nous sommes animés par l’innovation, l’ambition et l’excellence. Rejoignez une équipe dynamique évoluant dans un environnement stimulant et au rythme soutenu, où vos idées et votre capacité à créer des relations solides contribueront directement à façonner l’expérience de nos employés à l’échelle mondiale. To achieve agreed sales revenue targets by developing and maintaining an effective professional liaisons with Travel Agents, Corporates and and the various stakeholders in these segments by maximising the best yield / volume mix whilst determining the market potential and exploiting market opportunities with all available resources Atteindre les objectifs de revenus de ventes convenus en développant et en maintenant des relations professionnelles efficaces avec les agences de voyages, les entreprises et les différentes parties prenantes de ces segments. Optimiser la…
Emirates Group Security·via Emirates Group
Dubai, United Arab Emirates
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Emirates Group Security·via Emirates Group
Dubai, United Arab Emirates
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Emirates Group Security·via Emirates Group
Dubai, United Arab Emirates
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Job Purpose Our Corporate Communications Marketing and Brand team is responsible for conveying the essence of Emirates Group. Our team us pivotal in representing the attitudes, beliefs and goals of our organisation across the globe both internally and with our customers alike. The Brand and Marketing Manager will develop, lead and manage a brand strategy for their assigned portfolio of business units to provide a competitive edge in line with Emirates Airline/dnata brands by leveraging the different CCMB and business unit capabilities. Support and implement the direction and incremental wealth creation of the Emirates or dnata brand and sub-brands, while demonstrating agility in delivery of the strategy, in line with changing business priorities. Proactively identify brand, commercial or operational business objectives that shape both MarComms activities and CCMB Build roadmap of their portfolio. Co-develop, manage, and implement integrated brand and marketing programmes to deliver on the brand strategy, customer experience promise, or achieve business objectives in partnership with the CCMB team of Specialists. In this role, you will: Provide inputs into the business unit brand strategy and direction and communicate this effectively with relevant stakeholders while understanding the overall Emirates/dnata brand strategy, wider operating environment, performance, and dynamics of assigned business units. Ensure the team works closely with EK Group market research, marketing…
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6d ago
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6d ago
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6d ago
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About the role
Job Purpose Ensure that the service offered is timely, efficient, and professional and of the highest level, as per the criteria set forth by the Company?s commercial, safety and security policies, standards and procedures. Supervise and coordinate all internal and external agencies, such as Handling agents, Service Providers, other airlines and various authorities. Ensure that all relevant areas of operations are fully covered. Analyse anticipated operational problems such as over bookings, adverse weather, delays, cancellation of flights, crew flight time limitations etc., and undertake remedial and pro-active action in line with relevant procedures to minimise disruption to customers. Ensure that Handling Agent, Caterer and other service providers are fully briefed regarding Emirates? requirements for the day?s operation (including any special handling) and that this information is updated as necessary in order to ensure a smooth and cost effective operation and that any inconvenience to our customers are minimised. Ensure that all post flight activity is completed correctly in order to protect Company revenue and to facilitate the handling of customers and dead load at an-route stations and destinations. Respond to queries, complaints and claims in an efficient and timely manner in order to restore passenger confidence. Undertake various administrative functions and other duties as directed from time to time by the Airport Services Manager or Airport Services Officer.…
6d ago
This week
Job Purpose Our Corporate Communications Marketing and Brand team is responsible for conveying the essence of Emirates Group. Our team is pivotal in representing the attitudes, beliefs and goals of our organisation across the globe both internally and with our customers alike. The Brand & Marketing Programme Delivery Specialist will develop and deliver MarComms activities as defined by the Manager Brand and Marketing Programme Deliver and the brand strategy for the business unit to provide a competitive edge in line with Emirates Airline/dnata brands by working closely with different CCMB and business unit capabilities. Support and implement the direction and incremental wealth creation of the Emirates or dnata brand and sub-brands while demonstrating agility in delivery of activities, in line with changing business priorities. Proactively identify brand, commercial or operational business objectives that shape both MarComms activities and CCMB Build roadmap of their portfolio. In collaboration with the wider team, implement integrated brand and marketing programmes to deliver on the brand strategy, customer experience promise, or achieve business objectives in partnership with the CCMB team of Specialists. In this role, you will: Understand and communicate with relevant business unit stakeholders the activities within the defined brand strategy, by understanding the overall Emirates/dnata brand strategy, wider operating environment, performance, and dynamics of assigned…
6d ago
This week
6d ago
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Job Purpose At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers ‘Fly Better’. Emirates Engineering is a cutting-edge aircraft maintenance facility, GCAA CAR V approved, supporting Emirates’ vast Airbus and Boeing fleet and thirty other airlines through third-party contracts. Our highly qualified team excels in maintenance, engineering, quality, planning, and logistics, setting industry standards with an unwavering commitment to safety and excellence. As an Aircraft Technician in Line Maintenance you will be responsible for performing maintenance tasks on Emirates and third-party aircraft and components in compliance with company procedures and regulations. The Aircraft Technician works as part of a team under the direction and guidance of a Licensed Aircraft Engineer within the relevant trade or cross-trade disciplines for which they are trained. In this role you will: Carry out routine servicing and maintenance of aircraft, engines, and components and/or approved structural repairs in compliance with manufacturer procedures. Ensure adherence to all safety procedures during fluid replenishment, aircraft refuelling, and aircraft systems charging or servicing as required. Complete component replacements and other maintenance activities as directed by the immediate supervisor. This includes obtaining and interpreting the Aircraft Maintenance Manual (AMM), Illustrated Parts Catalogue…
6d ago
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Job Purpose Join our Group Security team, where you will contribute to maintaining the highest standards of security across the Emirates Group. Our diverse security units include Security Training, Group Security Command Centre, Hub Operations, Crime Prevention & Investigation, Threat & Risk Assessment, Aviation Security Assurance, and Business Support - all working together to develop and implement comprehensive security strategies. If you are passionate about security, risk management, and operational excellence, we invite you to apply and be a part of the Emirates Group Security team. With opportunities across various specialized units, you will gain exposure and contribute to cutting-edge security practices. As a Security Coordinator with Hub Operations you will provide operational, investigative, and administrative support across all security functions to ensure full compliance with Group Security policies, the Airline Security Program (ASP), and the Security Management System (SEMS). The role is responsible for monitoring, analyzing, and reporting irregularities; supporting security operations; facilitating risk mitigation; and ensuring the protection of passengers, aircraft, cargo, facilities, and company assets through effective coordination, documentation, and operational oversight. In this role, you will: Provide operational support across all security functions including statistics, logistics, manpower roster patterns, and administrative processes. Assist in the…
6d ago
This week
Job Purpose Join our Group Security team, where you will contribute to maintaining the highest standards of security across the Emirates Group. Our diverse security units include Security Training, Group Security Command Centre, Hub Operations, Crime Prevention & Investigation, Threat & Risk Assessment, Aviation Security Assurance, and Business Support - all working together to develop and implement comprehensive security strategies. If you are passionate about security, risk management, and operational excellence, we invite you to apply and be a part of the Emirates Group Security team. With opportunities across various specialized units, you will gain exposure and contribute to cutting-edge security practices. As a Security Officer with Hub Operations you will support the Security Controller in delivering effective security operations across Dubai Hub Airport and Cargo Operations , ensuring the security of aircraft, cargo, airport facilities and associated operational areas within the UAE. The role is responsible for implementing and monitoring preventative security measures, supporting timely response to security incidents, identifying security breaches and non-compliance, and ensuring adherence to approved Standard Operating Procedures (SOPs), national and international aviation security requirements. The Security Officer works closely with internal operational teams, government authorities and relevant stakeholders to maintain secure, compliant and efficient Hub…
6d ago
This week
Job Purpose Plan, implement, manage, and oversee aviation security arrangements for Emirates operations in Dhaka, Bangladesh, ensuring compliance with the Civil Aviation Authority of Bangladesh (CAAB) regulations, the National Civil Aviation Security Programme (NCASP), the Emirates Aircraft Operator Security Programme (AOSP), and Emirates Group Security requirements. Act as the focal point for station security matters, ensuring the effective implementation of security procedures, management of security risks, regulatory compliance, and operational readiness. Maintain effective liaison with relevant regulatory authorities, airport operators, government agencies, and service providers to safeguard Emirates aircraft, passengers, crew, personnel, cargo, and company assets against security threats and acts of unlawful interference. Security Management, Regulatory Compliance and Government Liaison: Manage and oversee the implementation of aviation security policies, procedures, and controls in Dhaka, ensuring compliance with CAAB regulations, NCASP requirements, the Emirates AOSP, Corporate Security Standards, and applicable international aviation security requirements. Act as the primary station security focal point and liaison with CAAB, airport operator, designated airport security personnel, Customs, Immigration, local Police, Intelligence Agencies, and other relevant government authorities on regulatory compliance, security inspections, incidents, and operational security…
6d ago
This week
Job Purpose Join our Group Security team, where you will contribute to maintaining the highest standards of security across the Emirates Group. Our diverse security units include Security Training, Group Security Command Centre, Hub Operations, Crime Prevention & Investigation, Threat & Risk Assessment, Aviation Security Assurance, and Business Support —all working together to develop and implement comprehensive security strategies. If you are passionate about security, risk management, and operational excellence, we invite you to apply and be a part of the Emirates Group Security team. With opportunities across various specialized units, you will gain exposure and contribute to cutting-edge security practices. As a Security Coordinator in the Facilities Team you will, provide a support service to operation related issues in order to ensure compliance and consistency with security policies, the Airline Security Program (ASP) and Security Management System (SEMS).Collate, record, analyse and assist in investigating, alerting and reporting all irregularities that may result in the non-conformity of the organizations Security Policy. In this role, you will: Support the security operations with regards to statistics, logistics, roster patterns and administration etc. Conduct effective performance reviews, implementation of training/development initiatives and consistent application of company policy. Maintain documents, manuals and records for auditing purposes, ensuring they…
6d ago
This week
Job Purpose At Emirates Group we connect the world through our global hub in Dubai ensuring our customers always Fly Better . As one of the most recognised and admired brands globally, we're driven by innovation, ambition, and excellence. Join a dynamic, fast-paced team, where your ideas and relationship-building skills will directly shape employee experience across our global workforce. Must be eligible to live and work in South Africa. To provide the highest level of service in order to sell Emirates airline tickets and services and to assist customers with managing their travel plans. Assist Team Leader and support Customer Service & Sales Agents. Work as part of a team to achieve individual, station and network Commercial objectives. Ensure the highest standard of customer service is provided to Emirates customers, provide them with details on Emirates fares and actively issue online tickets and sell related products by identifying customer needs through rapport building, actively seeking out sales opportunities and promoting all Emirates related products. Ensure set quality standards are achieved for all customer interactions. Issue Emirates tickets to customers ensuring that all necessary airline rules and regulations are incorporated and that the customer request is met in order to provide them with excellent service. Highlight to customers the relevant requirements covering their journey such as passport, visa and health requirements and other details such as…
6d ago
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6d ago
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