Retail Operations
Build the customer-facing, sales and store-operations skills needed in modern retail, airport and duty-free stores.
- Duration
- 6 – 12 months
- Eligibility
- 12th pass, any stream
About the course
Retail is one of India's biggest employers. This course trains you in store operations, visual merchandising, sales techniques and customer experience — skills in demand across malls, brand outlets and airport duty-free retail.
What you'll learn
- 01Retail industry overview
- 02Store operations & inventory basics
- 03Sales techniques & customer engagement
- 04Visual merchandising
- 05Billing, POS & cash handling
- 06Grooming & communication skills
- 07Interview preparation & placement support
Career roles
- Retail Sales Associate
- Customer Experience Executive
- Store Operations Associate
- Duty-Free Associate
Where alumni work
Common questions
What is the duration of the training programs?
Our programs typically range from 6 months to 1 year, depending on the course you choose.
Can students from any stream apply?
Yes. Students who have completed 12th in any stream — Arts, Science or Commerce — are eligible to apply.
Is job placement assistance provided?
Yes, we provide 100% placement assistance including resume building, mock interviews and placement drives with airlines like IndiGo, Air India and SpiceJet, as well as leading hotel brands.
Are there any physical or medical requirements?
Roles like cabin crew require candidates to meet basic criteria for height, weight, vision and general health. Our counsellors will guide you on the specific requirements during admission.
Is prior experience required?
No. Our courses are designed for freshers as well as those looking for a career change.
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Your career in the skies starts here.
Book a free counselling session and demo class. Scholarships and easy EMI options available.