Emirates·via Emirates Group
Johannesburg, South Africa
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About the role
Job Purpose At Emirates Group we connect the world through our global hub in Dubai ensuring our customers always Fly Better . As one of the most recognised and admired brands globally, we're driven by innovation, ambition, and excellence. Join a dynamic, fast-paced team, where your ideas and relationship-building skills will directly shape employee experience across our global workforce. Must be eligible to live and work in South Africa. To provide the highest level of service in order to sell Emirates airline tickets and services and to assist customers with managing their travel plans. Assist Team Leader and support Customer Service & Sales Agents. Work as part of a team to achieve individual, station and network Commercial objectives. Ensure the highest standard of customer service is provided to Emirates customers, provide them with details on Emirates fares and actively issue online tickets and sell related products by identifying customer needs through rapport building, actively seeking out sales opportunities and promoting all Emirates related products. Ensure set quality standards are achieved for all customer interactions. Issue Emirates tickets to customers ensuring that all necessary airline rules and regulations are incorporated and that the customer request is met in order to provide them with excellent service. Highlight to customers the relevant requirements covering their journey such as passport, visa and health requirements and other details such as…
How to apply
Applications go through Emirates's careers site (emiratesgroupcareers.com). Keep your CV, passport and certificates ready, and talk to the placement team if you'd like help with your application.
6d ago
This week