Level 1 - Product & Customer Support Specialist Location: Bangalore, India Join a global team supporting travel agencies and airlines worldwide. As a Product & Customer Support Specialist, you will provide technical and product support, resolve customer issues, and deliver exceptional service across Sabre's portfolio of travel solutions. Key Responsibilities Provide product and technical support via phone, chat, callback, and web cases. Troubleshoot and resolve application, system, and connectivity issues. Analyse customer concerns and recommend effective solutions. Document customer interactions and resolutions in CRM systems. Collaborate with internal teams to resolve complex issues. Escalate critical customer-impacting issues when required. Deliver high-quality customer service while meeting service standards. Continuously build product knowledge and technical expertise. Support a global customer base in a 24/7 operational environment. Required Skills Knowledge of GDS platforms such as Sabre, Amadeus, or Galileo. Experience in technical support and troubleshooting. Strong analytical, problem-solving, and customer service skills. Excellent verbal and written communication skills. Experience supporting customers through phone, chat, email, and web channels. Strong collaboration, prioritization, and time-management skills. Ability to learn new technologies and adapt to changing business needs. Bachelor's degree or equivalent experience preferred. Ability to work in 24/7…

Applications go through Sabre's careers site (sabre.wd1.myworkdayjobs.com). Keep your CV, passport and certificates ready, and talk to the placement team if you'd like help with your application.