MAIN OBJECTIVE OF ROLE To oversee dnata handling, warehouse and ramp performance, ULD and palletised operations, bulk-loading activity, and compliance with all regulatory, safety, and OEM requirements. The manager ensures operational excellence as flydubai’s cargo operations continue to grow in scale and complexity. KEY RESPONSIBILITIES Identify operational objectives and implement approved strategies, policies, and procedures to ensure safe, efficient, and revenue-optimised cargo operations across all aircraft types and operational locations. Ensures compliance with Standard Operating Procedures (SOPs) across all cargo operations, maintaining consistency and accuracy. Manages and facilitates investigations of accidents, incidents, service failures, irregularities, and customer complaints, ensuring root-cause identification and implementation of corrective and preventive actions. Prepares and monitors Key Performance Indicators (KPIs) and Safety Performance Targets in compliance with UAE GCAA standards, covering both bulk and ULD-based operations. Oversees day-to-day cargo operations at DXB and DWC, ensuring consistent handling standards, and service quality with dnata and other ground handling partners. Identifies, evaluates and recommends short, medium, and long-term infrastructure, automation, and resource requirements to support current and future cargo operations. Liaises with dnata and other third-party service providers at DWC to ensure service delivery, SLA…

Applications go through flydubai's careers site (careers.flydubai.com). Keep your CV, passport and certificates ready, and talk to the placement team if you'd like help with your application.