Emirates Group
Dubai, United Arab Emirates
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About the role
Job Purpose As one of the world's leading airline loyalty programmes, Emirates Skywards connects millions of members with rewarding travel and lifestyle experiences across a global network of airline and non-airline partners. As the programme continues to evolve, we are seeking an experienced commercial and analytical leader to deepen loyalty intelligence, enhance programme performance and support sustainable growth. This is an exciting opportunity to help shape the future of Emirates Skywards by leveraging data, programme economics and industry insights to optimise member value and commercial outcomes. Working closely with senior stakeholders across Skywards, Commercial, Finance, Revenue Management, Data and Technology functions, you will contribute to strategic decision-making and help maximise the effectiveness of the Skywards Miles currency. As Manager Loyalty Optimisation, you will be responsible for developing and executing optimisation strategies across programme mix, top & bottom line performance and related airline propositions. You will translate complex data and loyalty levers into actionable recommendations that drive programme growth, member engagement and long-term commercial value. In this role, you will: Develop and execute strategies to optimise programme economics and commercial performance of Emirates Skywards. Assess loyalty trends, competitive benchmarks and commercial performance drivers to identify optimisation opportunities. Partner with Finance and…
How to apply
Applications go through Emirates Group's careers site (emiratesgroupcareers.com). Keep your CV, passport and certificates ready, and talk to the placement team if you'd like help with your application.
11d ago
This month